Passion Play wins ALTO Award for Service Excellence | DrumhellerMail
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Last updateMon, 06 May 2024 1am

Passion Play wins ALTO Award for Service Excellence

Alto 2017

    The Canadian Badlands Passion Play is now a four-time winner of a Provincial Tourism Award.
    On Monday night, October 23, the Canadian Badlands Passion play was presented with an ALTO Award at a gala at the Travel Alberta Industry Conference. It won the Service Excellence Award.
    According to Travel Alberta, the Service Excellence Award honours an organization that demonstrates a commitment to service excellence, delivering outstanding customer service to visitors, employees, suppliers and other stakeholders.
    “The volunteers are the ones that have to get this award, all we did was facilitate it, “ said executive director of the Passion Play Vance Neudorf.
    Volunteers are the backbone of the Passion play and dozens of volunteers come out every year to make sure the play is possible. Their dedication is evident in the service they provide patrons every year.
    The results are also evident in the feedback they receive from patrons:
    “It is incredibly obvious just how much each of you enjoys your role. You moved me...from the kindness and care at the entrance, the incredible efficiency in the ladies room at intermission to the faces shining in joy through the play, your passion is your magic. Thank you ...I can never fully put into words just how much your passion touches my heart.”  
    Neudorf adds that this year they dedicate the award to the memory of Christopher McLellan, who passed away earlier this year.
    “He was our original volunteer coordinator who got this all going, and stuck with us for 15 years and kept working on these things,” said Neudorf. “We accepted this award with him in our hearts, this is his award, this is his legacy.”


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